The Choices We Make

DevOps, Professional Development
If you keep your head up and look around you'll see the choices people make all the time. I saw a recent example online in this story about two experiences, shopping at Home Depot vs. Lowes (very minor NSFW warning due to language). I don't want to get into a debate about the two stores. That's not the point. The point is, we all have two sets of priorities that we have to serve. The first set of priorities are the ones immediate to us, the rules and regulations we create and enforce around our jobs. The second set of priorities are the ones that are at least a step removed from us, the service and services we supply to our "customers". Make no mistake, we're all serving customers to…
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