Record of a PSS Call

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Not everyone has the opportunity to call Microsoft Premier Support. For those who have not yet had this experience, I'll document my most recent, non-critical, call. Critical calls are a different critter entirely. We were experiencing a very odd error on one server in our system. When a particular procedure was run with a particularly large set of data, it would produce an error, but only when called from the application. The exact same error with exactly the same data called from SSMS did not produce an error. We went through a very extensive set of tests and were unable to fix the problem on the server. After moving the production system that was experiencing the issue to a different server, we decided to contact PSS. 8:48 Am, Tuesday: I made the…
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